When Motorola needed help in creating online interactive manuals for their Bluetooth RAZRWIRE series, they called on NYCD’s Interactive Services department. The NYCD staff created a fully interactive tool with 360-degree photography, Flash animated tutorials, and a search engine.
Motorola first decided to add this section to their consumer website to minimize the percentage of product returns, but the resulting manuals are so user-friendly and attractive that they are potentially creating new customers.
